Business name
Natural Rice Field Gosai --satoiro -

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Location of business
〒992-0301
5946-4 Niijuku, Takahata-cho, Higashiokitama-gun, Yamagata Prefecture

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Representative
Yasuhide Sato

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home page
https://www.satoiro.com/

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Business contact information
Email: satoiro.jp@gmail.com

TEL: 090-9714-5410 (*)
Business hours: 9: 00-17: 00

Regular holidays: Saturdays, Sundays, and holidays

* Please contact us by e-mail as you cannot hear and use the phone.

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About selling price
The selling price will be the displayed amount (display price / consumption tax not included).

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about shipping cost

It will be 950 yen nationwide (1,045 yen including tax).

Free shipping on purchases of 10,000 yen or more (excluding tax).

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Payment method and timing of price (compensation)
【credit card】

Payment will be confirmed when the product order is confirmed on the Internet.

The following 6 types of cards can be used.

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[Bank transfer / Postal transfer]

It will be shipped after payment is confirmed.

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Delivery time of services or goods
We will ship within 3 business days of receiving your delivery request.
However, if it is out of stock, it may be delayed during the busy period, so we will contact you each time.
In addition, we will not be liable for any damages caused by refusal of receipt, unknown address, or absence of the recipient when using it as a gift.

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About returned goods / defective products

We accept returns and exchanges for products sold on this shopping site under the following conditions, so please check the condition of the product immediately after it arrives. If you wish to return the product, please contact us using the contact information provided above.

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1. 1. We pay close attention to the quality of the product, but if the product is damaged due to an accident during delivery, or if a product different from the application content arrives, the product will arrive for return or exchange. Please contact us within 7 days.
2. 2. For defective products, if the product has a description of the expiration date, please contact us within the expiration date, and if the product does not have an expiration date, please contact us within 7 days after the product arrives. ..
Please note that we cannot accept returns or exchanges for products that have been used once or that have been scratched or soiled at your own risk.
3. 3. Please note that we cannot accept returns or exchanges if the above deadline has passed.
In addition, we will bear the return and exchange shipping fee for returned or exchanged items within 7 days if they are defective.

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Returned goods at the request of the customer

Since rice is a fresh food, we do not accept returns due to customer's convenience. ​

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